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FAQ's
FAQ's
Which Reports should I be using?
When should I close my remittance period?
What is a Pay Period versus a Remittance Period?
How do I terminate an employee and create an ROE?
I made a mistake; can I edit or delete my payroll once finalized?
My tax deductions look different, why?
Can I create custom deductions/benefits?
Can I create custom earnings?
How can I add an additional tax deduction for my employee?
I clicked Run Payroll but my employee doesn’t show up in the list
What if I miss the cutoff?
What is the turnaround time for direct deposit?
How do I set up direct deposit and remittance payments?
How do I set up Paychequer for my employees?
How do I add/Edit employees?
How do I get started?
How do I securely send my files?
How do I process business payments?
How Can I Confirm Remittances Have Been Sent?
How do I Update my PAD Max?
I didn't send my GL report to my accounting software when prompted (or it failed), can I do it again?
How do I change vendor banking information in Business Payments?
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