Pro Tip: Remittances are sent based on PAYMENT DATE not on work dates. So, a payment date of Jan 3 will be sent on Feb 15th for a MONTHLY remitter.
*Note if you use PayEvo remittance services we will remit based on your electronic payments date. If you pay employees via an alternate method in a different remittance period than the electronic payments date, please Contact Us to request that we remit for a different period.
To check the status of all remittance payments handled through your payroll you must be signed up with ePay and have activated remittances.
If you are, then your favorite report should be the E-PAY DIRECT DEPOSIT REPORT:
Go to Reports>Pay Run>Epay Direct Deposit
Then on the top left you can filter. Select to Filter by: Remittances and click search:
This page will show all remittance amounts that have been collected and their status:
- New Transaction= this amount has not been debited yet
- Transaction in Process = this amount has been debited but not sent yet
- Transaction Processed= this has been sent to CRA/MRQ
Processed (date) when status is Processed= this is the date we sent it, it is updated once payment to CRA is completed.
Processed (date) when status is New or in Process= because this has not been sent yet, this is the date the payroll was created. Once the status changes to Transaction Processed the date will be updated to the date it was sent to CRA.
*Note - the Processed date for MRQ payments do not update at this time. Once the status changes you will know it has been paid.
Reminder from when you activated remittances:
IMPORTANT: Remittances will not be sent to the respective government agency until you have clicked ‘End of period’ in the ACTIONS menu of the service. This action must be completed at least 5 business days before the payment due date. The Canada Revenue Agency and Revenu Québec provide online tools to verify payment. Please check these to ensure payments are deposited on time. Please report any discrepancies within 1 business day of the due date so we can work with you to resolve any issues. PaymentEvolution does not take liability for any payment related penalties and interest beyond 1 business day. Any requests to modify or make custom payments are at your own risk.