The following plans include CSV file import for adding team members:

PlanCSV File Import
Business Basic 
Business Plus
Acc Advanced

You can import employee data via CSV. Whether you need to add several team members all at once or you just need to update existing information in your staff profiles, the CSV update method helps cut down the time to make bulk changes. To get started, make sure the CSV import for employees feature is activated for your account. If you do not see this option, please contact us and we'll help you upgrade to a plan that includes this service.

A. Settings

Navigate to Settings



D. Enable CSV Employee Import

Once enabled, you'll see a new option in your employee list to import. This will permit you to upload a CSV file with any new employees or changes for existing employees. Be sure the use the template at the bottom of this guide or refer to the reference naming conventions (at the end of the article) to ensure your CSV file is formatted correctly to ensure the successful importing of your changes.

E. Employees

F. Drop-down menu (ellipsis)

G. Import Employees

H. Import Employees by uploading a CSV file

I. Select File to import

J. Select trhe type of Delimiter used in your file

K. Select the option to update existing records (if necessary)

L. Use the mapping tool to match columns

M. Make note of any issues and correct them


Review the summary to complete the import








If you have custom earnings codes you need to add the YTD for- go to COMPANY SETTINGS>PAY RULES>EARNINGS.  There is a 2-digit number next to your earnings name, this is the YTD:DIGITCODE you would use on the CSV in a new column.

For Example, YTD for Support from the picture below you would create a column with the header YTD:20


Please note, while Microsoft Excel does work with CSVs, we suggest using a true CSV editor to edit/create your CSV files. Excel has a tendency to change the format on the user, which will result in a failed import.  There are many free CSV editors available online.

After Importing

Edit any other employee details as needed.   You may need to edit fields under Payroll and add any employee access.


 You can download a sample CSV file below



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