If you process a payroll for an amount that exceeds the maximum limit you've set for your pre-authorized debit agreement, you will not be able to finalize the pay run. You can correct this in one of two ways:
Adjust your pay run
Adjust your pay run to remove items or decrease the total amount being paid. You can "split" your pay run into multiple pay runs if you prefer by performing another pay run for the same work dates.
Modify your maximum limit
To raise the maximum limit on your account, please modify the "max-limit" amount specified on your pre-authorized debit agreement, and send the document back to us:
A. Click on the QUESTION MARK button (help button in your account)
B. Click CONTACT US
If you do not have a copy of your signed pre-authorized debit agreement, download it by
C. Click on SETTINGS
D. Click COMPANY PROFILE
E. Click PAYMENTS PROFILE
F. Select the bank account you wish to modify
G. Click on the DOWNLOAD PAD button
Update the amount and initiate the change
Send it back to us by clicking the HELP ? button in your account and selecting CONTACT US.