If you've accidentally terminated an employee before processing their final pay run, or if you need an ROE for some purpose other than submitting to Service Canada, here's how:
A. From your dashboard, open the left-hand menu and select Employees.
B. Click on the Team dropdown.
C. Select Off-Boarding.
D. Click on the ellipses beside the employee you wish to reinstate.
E. Select Undo Termination.
F. You'll be prompted to verify that you have not issued a record of employment. Click Undo Termination.
NOTE: If you have already issued a Record of Employment for this employee and submitted it to Service Canada, you should RE-HIRE the employee instead. This will clear the EI history and set their re-hire date accordingly. See this article HERE to understand the difference between Undo Termination and Re-hire.