A: Updating your max debit amount for each pay run/Business Payment is simple.
- Go to SETTINGS>COMPANY PROFILE>PAYMENTS PROFILE
- Select the bank you wish to edit the amount for
- Click Download PAD
- Cross out the old amount and write in the new desired amount
- If your PAD has a signature in the signature field you can initial the change next to the new amount
- If your PAD is not signed, please sign it
- *NOTE if your bank requires 2 signatures, both parties must initial/sign the updated PAD
Sending your update in
- Click on the Help ? in your account
- Select Contact US
- Enter the email address on your account, write a note and attach the updated document
You will receive confirmation from us once the update has been completed.