Switching to electronic payments streamlines payroll, business payments and government remittances for your clients.

ePay is fully integrated with payroll and business payments. Simply set the recipient's pay to direct deposit, and they will receive payments electronically in their designated bank or credit union account.

Required Documents

Gather the following documents before starting the registration process:

Business registration (one of the below):

Incorporation documents
Business registration documents.

Bank verification (one of the below):

A void cheque.
Image of a processed and cleared cheque
Letter from your branch manager

Identification (two for each required signatory):

Valid Canadian driver's license
Valid Canadian passport
Valid Canadian permanent resident card

Documents must be in the following formats:

jpg, .jpeg, .png, .gif, .tiff, .bmp, .svg, .pdf.

ePay Registration Walkthrough

A. Click Direct Deposit Sign Up.

B. Click Next to begin the application process.

C. Verify company details.

D. Click Add Document. Complete necessary text fields and file upload.

E. Click Add Document. The uploaded file will appear in the documents section.

 

F. Click Next.

G. Enter banking details.

H. Click Add Document. Provide necessary text fields and upload files. 

I. Click Add Document. The upload will be reflected in the documents section. 

J. Click the Next button. 

K. Fill out the  name of the authorized signing authority for the account.

L. Add Documents for authorization. Provide necessary text fields and file upload the two required identification of either a Canadian driver's license, a Canadian passport or a Canadian permanent resident card.

 

M. Add Document. The uploaded files will be reflected in the Documents section.

N. Click the Next button. 

O. The $62.15 nonrefundable registration fee will be added to your next regular invoice.

P. Click next.

Q. In most cases. your client will be the signing authority for this account. So, click I need to send this application to the signing officer for this bank account.

R. Add the signing authority’s name

S. Add the signing authority’s email address. 

T. Click Send 

U. You’ll receive a notification that the email has been sent to the signing authority. 

V. Your client will then receive an email like below. They'll need to click the highlighted link in the email to sign the pre-authorized debit agreement. 

W. Once your client has signed the ePay agreement, we’ll send their account a micropayment. Your client will then receive a second email to confirm the micropayment amount. They must follow the link to enter the amount they received. After they’ve verified it, we’ll then review the entire application and respond within two business days.

Once we’ve approved you application, your ePay screen will look like this:

Next Steps on the Application Process

PaymentEvolution will send a verification email explaining how to verify and finalize ePay on your Account. Once your application is fully submitted, it will be processed within five business days. After approval of your application, you will receive notice by email that your account has been activated, and you will be able to process electronic payments in your account.

Frequently asked questions

Why do I need to provide bank verification and identification for this service?

Since we are dealing directly with your bank account, we need to verify that you are the signing officer for the account and have the ability to delegate us to make payments from that account. This requires us to gather physical confirmation (i.e. billing statements, incorporation papers and photo ID). All this information is used only to verify your identity and establish the e-Pay service. We treat this information as highly sensitive and private per our privacy policy. We will never sell or rent your personal information to others.

Who can I pay using this service?

You can make payments to any domestic Canadian dollar bank or credit union account, both business and personal. In addition, you can make remittance payments to the Canada Revenue Agency and Revenu Québec.

If I change bank accounts, do I need to apply again?

Yes, a new application is necessary if you wish to add a new account or any additional accounts to your profile.

Can I still process the occasional cheque in my account?

Yes, if your plan supports cheques, you can still issue the occasional cheque payment.

How are fees calculated for electronic payments?

For most plans, there is a fee per transaction. For payroll payments, the debit and credits count as transactions. If you are paying five employees, the number of transactions would be six (one withdrawal from your corporate bank account and five payments to your employee bank accounts.) For business payments, the fee is per business payment. If you were paying five vendors, the fee would be for five business payments. The fee is per remittance collected (typically per pay run) for most plans for remittance payments.

What is a micropayment? 

A micropayment is a small deposit (usually under $2.00) sent to your bank to verify your entered information and confirm you have access to the bank account. The amounts are not standard (i.e. our support team will not know the amount sent to you), and you will need the exact amount to complete the ePay setup process.  

What should I do if I do not receive the micropayment?

Not receiving the micropayment typically means you have entered incorrect bank details. If we receive a rejection, you will get an email to contact support to discuss your options. If you do not receive the payment and do not get a rejection notice, please contact support for assistance.

How long does it take to receive a micropayment?

You will receive micropayments within one to two business days.