Answers to the most commonly asked support questions
- Q: How do I get started?
- Q: How do I add/Edit employees?
- Q: How do I set up Paychequer for my employees?
- Q: How do I set up direct deposit and remittance payments?
- Q: What is the turnaround time for direct deposit?
- Q: What if I miss the cutoff?
- Q: I clicked Run Payroll but my employee doesn’t show up in the list
- Q: How can add an additional tax deduction for my employee?
- Q: Can I create custom deductions/benefits?
- Q: Can I create custom earnings?
- Q: My tax deductions look different, why?
- Q: I made a mistake, can I edit or delete my payroll once finalized?
- Q: How do I terminate an employee and create an ROE?
- Q: What is a Pay Period versus a Remittance Period?
- Q: When should I close my remittance period?
- Q: What Reports should I be using?
- Q: Where can I learn more?