How do I process business payments?

Processing Business Payments

Pay your invoices electronically through Business Payments by PaymentEvolution

 

What are the prerequisites?

  • The Business Payments service is available with any paid PaymentEvolution plan
  • ePay needs to be activated for your profile
  • You should have one of the following accounting add-ons activated: Kashoo, QuickBooks Online or Xero.

Who can I pay?

Any open invoice you receive and record in one of the supported accounting systems can be paid. Payments are made electronically to any chequing account held at any financial institution in Canada. Note: certain types of accounts (credit cards, investment accounts etc) may not accept these payments. 

I don't have the bank information of the recipient

To transfer payments, the full bank number of the recipient is required. Institution number (3 digits), Branch number (5 digits) and Account number.  All of this information is available on a current cheque.

If bank information is not available, can you send a cheque?

The Business Payments service is for electronic payments. Cheque payments are not supported and will need to be done outside the service.

How long does it take for funds to be received?

Processing time is 4 business days and will be clearly shown when you process a specific payment

What if I don't have sufficient funds in my account for the payment?

Your payment will be rejected and no funds will be sent to recipient. You will be notified and will have the option of retrying the payment. Note: a rejection fee will apply.

What if the recipient says they did not receive the funds?

In the unlikely event the recipient says they did not receive their funds, please contact us. We will help you trace the payment. Please note that tracing a payment may incur additional fees.

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